Unless they are faulty, we cannot accept returns on earrings for hygiene reasons.

Yes we ship worldwide (excluding Germany, UAE, Saudi Arabia and South Africa. Please check out our delivery page for more information, including imports information on customs fees.

All orders are sent with a gift receipt (no pricing information included) as standard.

Yes we do offer express delivery for UK orders only. Check out or delivery page for more information.

Yes you can add gift wrapping to your order. Tick the 'gift wrapping' option in the shopping cart. You can even add a gift message in the 'special instructions' box.

Items out of stock will usually become available within 3 weeks. Feel free to contact us if you want information about a particular item. Or add your email address to the "email me then this item becomes available" link found above the item description.

Please don't hesitate to contact us with any queries, either through our contact us page or at: hello@augustajewellery.com

We do accept returns. Visit our returns page for more information.

Yes we offer wholesale. Feel free to contact us for further information.

At present we specialise only in gold plated and vermeil (gold plated silver).

Please contact us at hello@agustajewellery.com and we will be happy to help.

We do our very best to source ethical gemstones. For more information visit our section on Ethical Gemstones

Yes our packaging is all recyclable cardboard. We do our upmost to be as environmentally friendly as we can. For more information visit our section on sustainability.