Returns Policy


We hope you love your Augusta Jewellery order but understand if you need to return something purchased from our website.  We offer a 28 day no quibble returns period from the date of delivery.  Please include in your package your name, email address and order number and if you would like a refund or exchange. 


One we have received and inspected your return a refund will be issued within 7 days to the card originally used, minus any delivery charges.  Your card company may take 4-7 working days to credit your bank account.


If you are not 100% satisfied we guarantee to refund you in full and give you 30% off something else!.


We can only accept returns in new and unused condition and in the original packaging.

Returns are made at your own expense and we recommend using a trackable postal service.  Please keep hold of your tracking details until you've been refunded.

E-Gift Cards, sale items and earrings (for hygiene reasons) are non refundable.

If you receive a faulty item or your parcel arrives damaged, please contact us as soon as possible for a replacement by emailing us at