We hope you love your Augusta Jewellery order but understand if you need to return something purchased from our website. We offer a 28 day no quibble returns period from the date of delivery. Please include in your package your name, email address and order number and if you would like a refund or exchange.
One we have received and inspected your return a refund will be issued within 7 days to the card originally used, minus any delivery charges. Your card company may take 4-7 working days to credit your bank account.
If you are not 100% satisfied we guarantee to refund you in full and give you 30% off something else!.
We can only accept returns in new and unused condition and in the original packaging.
Returns are made at your own expense and we recommend using a trackable postal service. Please keep hold of your tracking details until you've been refunded.
E-Gift Cards, sale items and earrings (for hygiene reasons) are non refundable.
If you receive a faulty item or your parcel arrives damaged, please contact us as soon as possible for a replacement by emailing us at email@example.com